Reviews
Reviews about Used RVs
Chas:
This was taken at Williams Creek Reservoir, about 25 miles out of Pagosa Springs, Colorado. The lake is at 8200 feet, and the area is beautiful. Thanks for making trips like this so comfortable. - Hershel
Patsy and I researched dozens of fifth wheels at several dealerships for about three months. After spending time with the sales and service team at ExploreUSA in Kyle, we found that Charlie, Lance, and all the staff were very knowledgeable about all the products they represent. We are very pleased with our Cameo fifth wheel and will definitely return to ExploreUSA for our next purchase! - Dennis
I was treated first class all the way... just top notch. My salesman, Waldo Pryor, was very professional and seemed genuinely concerned about everything. The general manager, Tom Delgado, was also excellent. He called me several times and offered his services in any way needed. - Greg
They have a good selection, and Mark Teeter is a wonderful salesman. He was super helpful, and continued to be after we committed to buy. He texted me to keep me up to date on when parts for my upgrades would arrive, and what to expect to happen next. Brian in finance worked hard to make sure we got the best available rates and payments within our budget. As we are new to RVing, we were offered time with the service department to learn all of the how to so that we will actually be ready to go, and Mark provided us with a helpful list of things you need when you start traveling. Highly recommend!
Google 3/19/2023 - Patty from Prescott, AZ
Great customer service!!
Google 3/18/2023 - Anthony from Prescott, AZ
Had a couple things tweeked on my new Lance Truck camper. There campers are great. My first one was s 2004. My new one is a 2022. I live in them, they can't be beat.
Google 3/20/2023 - Awref from Prescott, AZ
Me and my husband had exceptional service with Russell and Anthony and Brian the finance manager. I talked to Russell on Friday March 17th about the wolf pup and me and my husband went in on Saturday and talked with Anthony and on Monday I talked with Brian and got financing and we're picking it up this Saturday we were very happy with all of your employees service, very friendly
Google 3/22/2023 - Tina from Prescott, AZ
Great place to get a propane refill and water.
Google 3/23/2023 - Avid from Prescott, AZ
Had a great experience at Affinity RV. Dennis was super friendly & showed us several RVs. We found a great RV & are very happy with our our purchase. All of the staff there are very informative, knowledgeable & helpful. I would highly recommend
Google 3/23/2023 - Tami from Prescott, AZ
Had a deal with a private party however, Affinity was so much better! The follow up was excellent! - John from Chino Valley, AZ
We were so pleased that we could browse the RVs at our leisure, without any pressure.
When we had looked at everything we wanted to see Dennis stepped in and helped us find exactly the perfect RV for us!! - Paul from Prescott, AZ
having dealt with Affinity RV for the last 8 years in parts, sales, and service have been positive - Mr. from Prescott, AZ
Mark and Joe were great to work with. Always available to answer my many questions. THANK YOU! - Rod from
Russell was intelligible and it helped me quite a bit
Facebook 3/10/2023 - Richard from Prescott, AZ
Just purchased our 2023 Alliance Paradigm from Affinity RV in Prescott. Everything was awesome. Aaron was our sales person and he was super helpful and knowledgeable. Overall very nice purchasing experience.
Google 3/11/2023 - Leslie from Prescott, AZ
Our salesman, Mark Teeters, was very knowledgeable and always did what he said he would do. He was very easy to work with. Buying a new Imagine was a very positive experience! - Ramona from Congress, AZ
We just purchased a new travel trailer from Affinity RV on Rte 69 in Prescott Valley. The entire process was pleasant and simple. From our initial contact with Gonzo and through the delivery and walk through with Mark and Scott and the paperwork with Brian it was a seamless purchase. We have purchased other travel trailers in the past and never were we as well treated! Thanks to all!
Google 2/28/2023 - Gerry from Prescott, AZ
Anthony was very professional, and extremely helpful throughout the process of purchasing our RV.
Google 2/26/2023 - Kelly from Prescott, AZ
Anthony was great to work with. A great overall experience
Google 2/28 - Monique from Prescott, AZ
Everyone has been so help and pleasant to work with. Great place to purchase an RV
Google 3/3/2023 - Cyndy from Prescott, AZ
Anthony helped us find the perfect camper for our family. Brian super helpful with the financing.
Google 3/4/2023 - Michael from Prescott, AZ
Anthony and Brian have been a pleasure to work with. Purchasing our new for us RV has been a piece of cake and a fun experience. Thank you Affinity!!
Google 2/17/2023 - Nancy from
What a Great Experience with Anthony Brigante at Affinity RV. Our Go To Guy!!
Facebook 2/17/2023 - Kelei from
Affinity RV and Russel in particular is top notch completely recommend this place!!
Google 2/17/2023 - Jared from
We are travelling through and these guys helped us out with a repair. Good work and really friendly folks!
Google 2/18/2023 - D from
Went in for parts for my 5 th. Wheel . Very friendly knowledgeable staff . Got what I needed at fair price. Definitely recommend!
Google 2/18/2023 - Fred from
We had an awesome experience buying our new 5th wheel! We started this process of shopping last summer and our salesman, Aaron, was so patient then with showing us 5th wheels that would suit our needs. After months of searching, we found "the one" and Aaron was able to get us through the purchasing process effortlessly and within our timeline! Our Finance Manager, Brian, was also super friendly and wasn't your typical pushy finance guy. What a breath of fresh air to work with them!
Google 2/19/2023 - Ashley from
Great experience with knowledgeable salespeople. Bought a 2023 Jayco and could not be happier.
Facebook 2/22/2023 - Stephroger from
Purchased a used RV. Great experience with Russell in sales, Parker in service, and Brian in finance
Google 2/22/2023 - Terry from
We have had great service buying our rv at Affinity RV in Prescott AZ. Our salesman Dennis was great. The technicians who did the walk through with us were knowledgeable and thorough. Brian in finance was honest, knowledgeable and explained everything well. Thank you Affinity RV!
Google 2/22/2023 - Viki from
Overall excellent experience. Joe and brian were super helpful in getting the right trailer for us that fit all of our needs! The service department is awesome. They took the time showed us how everything worked. Great warranty programs. Lots if items in the store. You will not be disappointed when you buy your RV or Trailer here.
Google 2/1/2023 - Lorena from
We are purchasing a beautiful fifth wheel from Affinity rv in Prescott AZ. Our salesman Dennis was great! Walk through informative and well done. All questions answered. - Viki from Scottsdale, AZ
Quick process from start to finish Amy DeCamp provided us with the most friendly experience and kept us informed every step. We always enjoy working with her - Kristin from Dayton, OH
Wow! Amy was always available to answer our questions! She never pushed us or pressured us at all. Extremely knowledgeable and for the few questions she wasn’t sure about such as costs to have a few things installed/changed, she quickly chased down the answers for us. We will HIGHLY recommend her to friends and family! - Michele from Rock Hill, SC
We went in knowing what we wanted, yet everyone was very helpful. Joe went the extra mile to make sure our model was shiny clean inside and out. In spite of some email glitches Kay was super patient and efficient. Everyone was very friendly, not a grump to be found!
Google 2/2/2023 - Kristie from Prescott, AZ
Great experience, friendly & knowledgeable about the products they sell....
Google 2/3/2023 - Marcia from Prescott, AZ
Our sales associate Gonzalo, was amazing. He was so thorough in answering questions we had, and was so helpful throughout the whole process! I will 100% recommend affinity to anyone looking on buying trailer! They are amazing, the whole staff! Thank you again affinity
Google 2/5/2023 - Peyton from Prescott, AZ
We needed warranty work done on our Cruiser RV because the water heater quit working. Made an appointment, brought our camper in, had it fixed within 3 hours AND the technician showed us what he worked on and advised us on some additional fuses to keep on hand in case we experience the same problem in the future. From the initial phone call, to the service manager, to the mechanic, everyone was very professional and helpful.
Google 2/7/2023 - Deanna from Prescott, AZ
My husband and I set out on a journey to "window shop" for a larger travel trailer to replace our smaller one. Affinity RV in Prescott Valley was nearby. We were greeted by a Sales Consultant Mark Teeters. He met us with a friendly smile and lots of positive advice. He was definitely not one of those "pushy salespeople." He is an RV owner himself and has worked in the industry a long time. After choosing the perfect travel trailer, we worked together to find the right deal. Mark took the time to text each of us and call and remind us of appointments at Affinity. We met with an outstanding team member, Brian in Financing, who explained several options for us. Talk about getting things done and explaining each step. Another outstanding member was Scott who went into meticulous detail on how to operate everything. I took videos with my i phone so we would remember each step. Soon, we were out the door and driving our new trailer home. "Imagine" that! Great job Affinity RV!!!! We highly recommend this dealer.
Google 2/11/2023 - Pam from Prescott, AZ
Overall excellent experience. Brian and Anthony were super helpful in getting the right trailer for us that fit all of our needs!
Google 1/31/2023 - Robert from Prescott, AZ
Affinity Rv was a true pleasure to purchase from. I live in Phoenix and therefore didn’t want to have a lot of haggle which we didn’t. It was the easiest purchase I have made. A special thanks to Aaron, Scott and Kay for making the experience easy as possible
Google 2/1/2023 - Roy from Prescott, AZ
We found a hot water leak in our rig while we were on the road. Called Affinity and they had us fixed and on the road in hours. Very fair pricing and a friendly bunch of people.
Google 2/2/2023 - Northernpike from Prescott, AZ
Affinity RV in Prescott have the best staff! This purchasing experience was top notch. Aaron was excellent at answering all my questions and staying in touch. He did not push. It was such a pleasure to work with him. Brian in financing made the purchasing process easy and enjoyable. The walk through with Travis and detailed explanation on how to use and run the camper was excellent. He spent extra time with me explaining the weight leveling hitch and showing me how to use it. Travis set that hitch up perfectly. No sway. I’m so impressed with this team. I have already recommended them to friends. I look forward to working with them in the future. Best RV Dealership ever. I live in Scottsdale and made the drive to work with this dealership. Best decision I ever made!
Google 2/3/2023
- Lyn from Prescott, AZ
I recently purchased a Jayco Whitehawk travel trailer from Affinity and Aaron in the sales department was easy to work with and they had me out the door quick with my trailer. Thanks again.
Google 2/9/2023 - Jp from Prescott, AZ
Had an awesome experience, great selection of options and great service by everyone! I definitely recommend this for your RV needs.
Google 2/10/2023 - Scott from Richardson, TX
Good customer service, detailed explanation covering coach and warranty. 2nd purchase at this place. - Kristine from Iron Springs, AZ
Affinity RV emplyees enabled us to have our Best Experience Ever ... buying our new RV. Thank You to Ian, Brian, and Cheryl and ... Aaron was absolutely EXCEPTIONAL !!!
Google 1/25/2023 - Steve from Prescott, AZ
Our purchase of a Class C Jayco Greyhawk was a very positive and comfortable experience largely because of our salesmen Russell and Aaron. They were patient in answering all our questions and concerns especially after purchasing. Furthermore a service technician gave us a detailed instruction and operations of our unit. All in all our purchase at Affinity was not pressured nor uncomfortable which facilitated our decision to purchase an RV. We would not hesitate to recommend Affinity RV to our family and friends.
Google 1/25/2023 - Olivia from Prescott, AZ
Paul at Prescott Valley Affinity has helped us a couple times. His customer service is absolutely a breath of fresh air. He helps you pick out what is BEST for you and takes the time to thoroughly explain how it works if needed.
Google 1/12/2023 - Holistic from Prescott, AZ
We officially became RV owners. Thanks to the help of Mark Teeters. He was extremely helpful, honest and listened to our wants and needs. He helped us find exactly what we were looking for. Thank you affinity!!
Google 1/14/2023 - Rebecca from Prescott, AZ
Russel was great!! He answered every me question of our million questions Showed us every nook and cranny
Google 1/12/2023 - Brad from Prescott, AZ
I was in there today doing a pre-purchase RV inspection for a mutual customer. Talked to several employees today and they were nice and helpful. Thank you.
Google 1/12/2023 - Mobilervtechnician from Prescott, AZ
Awesome service
Google 1/14/2023 - Robert from Prescott, AZ
We purchased a used Forest River Travel Trailer and could not be more impressed with the quality of service we received. Our sales representative, Dennis helped us find exactly what we were looking for and the rest of the staff was just as friendly and professional. We highly recommend Affinity RV.
Google 1/18/2023 - Connie from Prescott, AZ
Very professional, Friendly and treat you with respect!!! A+
Google 1/19/2023 - JD from Prescott, AZ
Anthony and Brian were so helpful during my trade in. I'm excited for new adventures in my new camper! Thanks!
Google 1/21/2023 - Amy from Prescott, AZ
My wife and I recently updated our camper with a purchase from Pharr RV. What a great experience throughout the entire process! Our "super salesman" Karl was so kind and returned all my phone calls and texts with any questions we had. He was there from initial contact to the pick-up day and was just great support all throughout. Kyle was also great when signing our paperwork, answering all of our financial questions and helped set up our app as well. Clint in the service department was very informative in getting our RV and truck outfitted with the right hitch and vent covers and our service technician Dalton took us through every square inch of our RV with his hands-on explanations that really helped get us started off the right way. My parents have always had a great experience at Pharr RV and now I know why! Thanks so much to Karl, Kyle, Clint and Dalton for taking such great care of us. My wife and I can't wait to make new memories in our RV!! - Kevin from Lubbock, TX
Communication was excellent. Service took the time to understand my concerns and walked through each with me. Very thorough and honest. - Justin from Maryville, TN
The Store Vibe - Nosaj from Gilbert, AZ
Kevin did a great job showing us options that filled our needs. - Amy from Crossville, TN
During the maiden voyage in our motorhome... and a rookie mistake... we had some body damage that needed repair.
Kevin and Kevin, the two who worked with me, and did the actual repair, did a fantastic job! Although it took a long time due to supply-chain challenges, they kept me informed and up-to-date on the progress. The end result is that the rig looks great, and we're back on the road and enjoying it the way we intended!
Thanks guys! - Raul from Northglenn, CO
We enjoyed the interactions with all the folks. Everyone was friendly and helpful. - Doug from Independence, KY
Friendly, professional team who took excellent care of us and made us feel welcome and valued! - Larry from IN
Great buying experience from the sales, to the finance, to the customer service!
Google 12/30/2022 - Joseph from
Everyone went out of there way to help me out and get everything done and made me feel like family.
Google 1/6/2023 - Jerry from
Dennis did not give up on us as we searched for the perfect RV. He was patient and very willing to take time to show us several models until we found the perfect one for us. When it was time to pick up our RV, we received a detailed education as to how everything worked. Time was taken for all our questions. When we were ready to do the financing, our representative was wonderful. She was so kind and personable! We had a positive experience from start to finish.
Google 12/30/2022 - Christina from
Great customer service!! Dennis, Josh, and all the gang at Affinity are the best!! So helpful, and working for you - not their quota!
Google 1/7/2022 - Barbara from
They were very friendly and helpful! They got our camper back really fast and that is so appreciated! - Valerie from Knoxville, TN
So easy to work with - Cindy from Waynesville, NC
Kevin was always very prompt in answering my questions. Kevin was also very knowledgeable and super honest. Then Jimmy in service did my 2 hour tour of my new Jay Feather. Jimmy was excellent and knowledgeable. He showed me how to work everything and made me very comfortable with everything in the RV. He installed my hitch and sway bars and took extra time to readjust the height for my 450 mile drive home. Kevin and Jimmy definitely made it worth my long drive to get the exact and perfect RV for my family. - Lee from Wilmington Island, GA
This place is awesome! Our salesman was Gonza. He was incredibly knowledgeable and not pushy. Kay was so helpful with the paperwork and explained everything not to mention helping us get money back. Dave gave us the best orientation for our new Grand Design that we've ever had. I'd recommend these guys to everyone!
Facebook 12/27/2022 - Cynthia from
Awesome customer service! Kay, Mark and the whole crew were great!
Google 12/24/2022 - Mike from
Very kind and attentive staff with first rate knowledge on the trailer we purchased Thank you Josh and Cindy I would definitely recommend Affinity RV as they made the whole camper purchase fun
Facebook 12/21/2022 - Dvora from
Overall great experience. After a few snags, we finally ended up with the camper of our dreams. Cindy was so helpful initially that we really wanted to do business with Affinity. Can’t wait for our fun travel experiences to come thanks to Affinity RV.
Facebook 12/21/2022 - Kaitlyn from
Affinity RV was a pleasure to work with in acquiring our first travel trailer. From start to finish, the dealership is professional and the staff friendly and knowledgeable. They spend the time to train you on your coach. The sales process was smooth and painless. We were able to get started on the deal from Phoenix then spend minimal time on sales tasks when we got to Prescott. The dealer really set us up for success with everything from our truck equipment to travel trailer insurance. They set exceptions and communicated well. Thank you for making this dream a reality for us! Special shout out to Aaron, Brian and Connor.
Google 12/21/2022 - Chuck from
We enjoyed our total experience At Affinity RV in Prescott! Everyone works synergistically, and customer service is the top!
Google 12/22/2022 - Deborah from
We had a very pleasant time at affinity while looking at new travel trailers. All help was very helpful and enjoyable to work with. We now own a new Jayco Jayflight unit REG
Google 12/23/2022 - Noreen from
We loved the van as soon as we saw it, Aaron was happy to show us all around very caring individual with our purchase. - Cheryl from Prescott, AZ
There is a strong sense of team or family with the Dunlap business we bought our Travato from yesterday. Looking forward to our relationship with this company. Love our salesman Ryan. - Betty from Nashville, TN
We liked the low pressure sales force at Affinity Rv. They spent hours showing us around, and were
Well versed in all aspects of the class C motor coach. They gave us great deals on our purchase, all all persons
Working there were so friendly. Anthony took care of us, and found us what we wanted.
- Cathy from Flagstaff, AZ
Cindy was excellent at walking us through the buying process and Jay explained all the how to’s very thoroughly. Would recommend for a great RV deal.
Facebook 11/30/2022 - Karen from Prescott, AZ
Eddy was very helpful and knowledgeable in helping us pick out the right rig for us. Kaye was phenomenal in helping us finance for our Rv no hassle and straight to helping us be comfortable in the deal we were making, and Scott in service was just great helping us really understand how our rig was goin to work. All around great experience.
Google 11/30/2022 - Anthony from Prescott, AZ
We love Cindy & Dennis…they were Great and fun people!
Facebook 12/9/2022 - Lori from Prescott, AZ
Super friendly and helpful staff. You should go here even if you’re not looking for an RV.
Google 12/9/2022 - Dan from Prescott, AZ
Very good experience working with Russell Roberts and Brian De Castro. Professional and personable. Went thru all the options and ended up with a great RV! Thanks Affinity!
Google 12/10/2022 - W from Prescott, AZ
Knowledgeable staff in every dept. quick response from everyone. I would recommend this place to anyone looking for an RV or camper to buy or if you need one serviced. This place will treat you right ! - Tonya from Ashland City, TN
Curtis Hudson is an awesome sale person and representative of the company. Really works hard for you. Very knowledgeable on brands and models. Thank you Pharr RV. - Kelly from Lubbock, TX
Not pushy…we were welcomed in and given a tour and brief overview of the current stock. All of the campers were made available to us and were free to take all the time we needed to look around. Loved it answered all of our questions and then some - Brett from Bowling Green, KY
We had a great experience with Dunlap. Heather was more than great, she was an absolute rockstar and helped us so much! She found us the perfect RV first try, helped us understand the process and make the best decisions when we werent sure and made the process go so smoothly. We also cannot thank Holly enough for getting us the financing we needed at the best rate possible.
The whole team is great to work with and so very helpful!
We love our new RV!!! - Daisy from Pegram, TN
We bought our camper one year ago from Ailene. She was friendly and easy to work with. We had to have some warranty work done and Gary and Alex took good care of us. We have been very happy with our experience with Colerain Cincinnati and would highly recommend them.
Wayne and Jill
Greenville, Ohio
- Wayne from Greenville, OH
We bought our camper one year ago from Ailene. She was friendly and easy to work with. We had to have some warranty work done and Gary and Alex took good care of us. We have been very happy with our experience with Colerain Cincinnati and would highly recommend them.
- Wayne from Greenville, OH
Matt Brown in service is GREAT!! He had us scheduled for a major upgrade and to knock off a few other yearly maintenance items. Everything got done on time and exactly what he quoted. Have heard lots of horror stories about RV service at dealers, but that was NOT our experience! Matt helped us get hooked up after the job was done and gace us a few tips that were very useful. We are full timers and couldn't really go too long without our rig, and were only in the area for a few weeks, but they got us in and fixed up in two days. - Patrick from Box Elder, SD
I just purchased used 2018 Reflection m303-rls at this dealership. This was my first purchase and the staff provided excellent service and support to me with this purchase. Dennis the sales rep and Michael the technician were very helpful in sale process and walk through of 5th wheel and all aspects of how it works. They tested and serviced the 5th wheel for immediate use. They also delivered to my home. Affinity Rv of Prescott is a place that I will always do business with and would recommend them to anyone needing to purchase, trade or have their RV serviced.
Google 10/29/2022 - Randall from
Outstanding sales team. Purchased a travel trailer over the phone. When I came in they had everything ready. Walked me through it all step by step. The whole process was super simple and painless. Will definitely purchase my next trailer or RV from them.
Google 11/8/2022 - Jeryl from
As a mom I was completely put to ease when my son met and worked with Cindy. She guided him towards the best Rv for him. No high pressure or overselling. This company is top notch with all aspects. As a mom I can rest assured that the best decisions were made in this endeavor. Thank you Affinity but specifically Cindy, you were a mom when his mom wasn’t there.
Facebook 11/26/2022 - All from
Great communications with sales and service staff. Looking forward to many years of enjoyment with this unit.
Google 11/9/2022 - Larry from
Great Sales and service staff. Jessica was a fantastic sales rep and helped us get the exact camper we were looking for. - Jason from Murfreesboro, TN
He was honest, friendly, everyone was great there. - Carla from Clarksville, TN
I highly recommend Northgate RV based on our recent experience in purchasing an RV. The entire experience from the initial sale, the finance and final walk-through, and most importantly, the follow-up on a couple of small issues that were easily handled with patience and pleasure by the friendly, knowledgeable staff, far surpassed previous customer service all other RV dealerships in my area. I HIGHLY recommend them if or when considering a major purchase such as this! Great experience all around. - Bill from Maryville, TN
Huge variation of trailers. Tiny trailers to huge…. Staff is always so happy and kind. They don’t hound you but are eager to help. - Nosaj from