Reviews
Reviews about Used RVs
Chas:
This was taken at Williams Creek Reservoir, about 25 miles out of Pagosa Springs, Colorado. The lake is at 8200 feet, and the area is beautiful. Thanks for making trips like this so comfortable. - Hershel
Patsy and I researched dozens of fifth wheels at several dealerships for about three months. After spending time with the sales and service team at ExploreUSA in Kyle, we found that Charlie, Lance, and all the staff were very knowledgeable about all the products they represent. We are very pleased with our Cameo fifth wheel and will definitely return to ExploreUSA for our next purchase! - Dennis
I was treated first class all the way... just top notch. My salesman, Waldo Pryor, was very professional and seemed genuinely concerned about everything. The general manager, Tom Delgado, was also excellent. He called me several times and offered his services in any way needed. - Greg
This was our first trailer we purchased, and after dealing with a nightmare of another company, where we backed out of the deal, we found Joe, Rob and Scott over at Blue Compass and Prescott Valley and we cannot be more happy with our purchase. Absolutely blown away with the customer service and product 100% recommend.
Google 9/30/2023
Blue Compass Prescott Valley - Quinn from Prescott Valley, AZ
Joe and Rob were outstanding! Joe was very knowledgeable, friendly and understanding. Rob made the finance portion so easy and stress free. Love this dealership.
Like
Google 9/30/2023
Blue Compass Prescott - Patricia from Prescott, AZ
We bought a Dutchmen Atlas trailer from Shelly. She is such a great person we feel we have known her forever! Everyone has been so helpful and nice and we are thrilled to have found this dealership! We will recommend Affinity to anyone we know who is looking for an RV.
Google 9/30/2023
Blue Compass Prescott - Colleen from Prescott, AZ
Working with Anthony has been great. The buying process was made as simple as possible.
Google 9/30/2023
Affinity RV - Mike from Prescott, AZ
We are purchasing our first travel trailer. The process was easy from start to finish. Gonzo and Mark were amazing sales people. Rob in financing was five stars. Great company with a great product.
Google 9/29/2023
Affinity RV - Tamara from Prescott, AZ
Blue Compass was very helpful and friendly. Everyone we worked with was helpful and friendly. Shelly was great to work with.
Google 9/27/2023
Affinity RV - Daniel from Prescott, AZ
Great service in all areas
Google 9/26/2023
Affinity RV - Ilene from Prescott, AZ
Awesome. Everyone I had contact with has been super. Special Thanks to Shelly and Brian for making this happen for me.
Google 9/23/2023
Affinity RV - Jennifer from Prescott, AZ
Google 9/22/2023
Affinity RV - Michelle from Prescott, AZ
Great experience, great customer service while purchasing a new RV!
Google 9/22/2023
Affinity RV - Ha from Prescott, AZ
Great customer service and we got an awesome RV. Highly recommend this RV dealer
Google 9/22/2023
Affinity RV - Jaimee from Prescott, AZ
Don did a great job the new and improved trailer. Can't wait to go camping. Dave did a great job explaining the coach.
Google 9/22/2023
Affinity RV - Mike from Chino Valley, AZ
A good rv shopping experience. From Aaron in sales to Mike and Jim in service all of my questions were answered and the attention to detail matched the value for the rv I purchased. Strong recommendation.
Google 9/21/2023
Affinity RV - Bob from Prescott, AZ
Nothing but a good experience, Shelly was very helpful and friendly
Google 9/20/2023
Affinity RV - Gregory from Prescott, AZ
We were not in the market, just browsing while our ACE was being serviced. Shelley Kern offered commentary and by the end of the day we were in the process of purchasing a new 5th wheel to replace our motor coach. Every one at Prescott Affinity has been professional, friendly and helpful. Good job.
Google 9/19/2023
Affinity RV - Nikki from Prescott, AZ
Good selection, knowledgeable staff.
Google 9/18/2023
Affinity RV - Katherine from Prescott, AZ
Our salesman, Don, was extremely friendly and helpful. The orientation tech, Eli, also was friendly and knowledgeable. Great Service!
Google 9/16/2023
Affinity RV - Sharyl from Prescott, AZ
We purchased a new Jayco 5th Wheel and had a fantastic experience! Our sales associate, Anthony Brigante was the best to work with, so knowledgeable and helpfu! And technician Mike was wonderful with our walkthrough! We're so pleased with the experience!
Google 9/16/2023
Affinity RV - Judy from Prescott, AZ
This is 5 for the Parts Department. Specifically, counter attendant Paul is outstanding. He is very knowledgeable regarding RV products and super friendly. He's a very nice guy who takes whatever time is needed when assisting customers.
Yelp 9/16/2023
Affinity RV - Charles from Prescott, AZ
Google 9/14/2023
Affinity RV - Amy from Prescott, AZ
we had a wonderful experience with all involved, sales, finance & the service staff… including delivery process went smooth too
Google 9/9/2023
Affinity RV - Robert from Prescott, AZ
Great experience with Affinity RV!
Google 9/9/2023
Affinity RV - Mandy from Prescott, AZ
Blue compass is a professional and friendly sales and service company. I will definitely be back.
Google 9/9/2023 - Nate from Prescott, AZ
Friendly staff. I live in Phoenix they sent a driver to pick me up to trade in my travel trailer to a class c motor home. Any minor issues that I’ve seen on delivery were taken care of before I left in front of me
Google 9/8/2023
Affinity RV - Jessie from Prescott, AZ
We have an older 2006 pull behind Salem camper. Affinity RV in Prescott has been our go to for replacement parts and they have always had what we need - plumbing parts, gas line parts, toilet. The last time we called them we had locked up our camper and lost the keys! The Service department was so helpful and took only two minutes to find what key it was and have copies made - at no charge! We were able to leave the next day for a 10-day hunt. Thank you so much!
Google 9/5/2023
Affinity RV - AJ from Prescott, AZ
Customer service was great. They let my dog run around and gave her water. Very friendly people. Very knowledgeable and patient for first time travel trailer owner.
Google 9/2/2023
Affinity RV - Christopher from Prescott, AZ
Thank you for providing campers free drinking water and rv dump.
8/31/2023
Affinity RV - Mike from Prescott, AZ
The people are a pleasure to work with. Joe Almond and Mark Teeters worked together to help us decide on the RV that would best meet our needs ( which took several visits), Both of them, and the rest of the staff we dealt with were professional, cheerful and willing to take care of all the details. There was no sending us to someone else to sell us add-ons or pressure us to purchase more. I thanked them both for their great customer service, noting that that is something rare in today's marketplace. I am very impressed with Joe and Mark and felt that they did a really fantastic job of making the process quick, easy and pleasurable. As an added note: Joe is a real font of knowledge on all their offering and about each individual 5th wheel trailer we looked at, and Mark is very handsome!
Website 8/31/2023
Affinity RV - Bill from Prescott, AZ
Was a much better experience than we were expecting. Russ in sales, very knowledgeable. Ian, whom I believe is the service department manager helped us figure a better way to get power for wife's medical device. Overall, when we need service or anything for our new trailer, Affinity is where we will come.
Google 8/30/2023
Affinity RV - Robert from Prescott, AZ
Great Experience!! Shelly did a great job helping us through the process. Would purchase from them again.
Google 8/26/2023
Affinity RV - Craig from Prescott, AZ
Very good experience purchasing from Affinity. They were honest and thorough. Highly recommend.
Google 8/26/2023 - Bob from Prescott, AZ
Great people to work with, they make you feel like your needs are a top priority and that they will go to bat in any scenario to make something work for you
Google 8/26/2023
Affinity RV - Cody from Prescott, AZ
The whole crew worked hard to get the rig ready so we could go on our trip. Thanks Don and thank the rest of your crew for us.
Google 8/24/2023
Affinity RV - Richard from Prescott, AZ
We can't praise the team at Prescott enough. Don, the salesman. Mike , Brian and Matt all went above and beyond all expectations, Because we are old and tire easily Don even helped us unload the one we had to the new one. They knew we were planning a trip so they really stepped up to the plate and got things done
Google 8/24/2023
Affinity RV - Richard from Prescott, AZ
We recently drove down from Utah and bought a trailer from a private seller in the Prescott, AZ area. The seller mentioned that they always had a good experience with the team at Affinity RV, so we thought we would give them a shot with our questions as new trailer owners. We were beyond pleased with the customer service we received from Cheryl and tech service from Chris! Chris was especially amazing and generous with his time and information! We learned so much from him as he walked the store with us. We needed to replace or upgrade several parts, plus since we're newbies, he hooked us up with the right chemicals and maintenance tips. He explained everything in a way that was easy for newbies to understand. We greatly appreciate Chris!!! Then, since it was the end of the day, we inadvertently kept Chris and Cheryl after closing time, but neither rushed us out or compromised their great service. Thank you Affinity RV team of Prescott!
Google 8/23/2023
Affinity RV - Andrew from Prescott, AZ
Very knowledgeable and friendly
Google 8/23/2023
Affinity RV - Douglas from Prescott, AZ
Tim is a wonderful person to have as a salesperson. Tim was very honest and upfront from the first phone call to the delivery of our Motor Coach. We were out of state buyers and had to communicate with Tim over a period of time from the purchase to the acceptance of our purchase. He was always prompt in answering questions, following up on items he may not have had answers to and put us in contact with others we may have needed to speak to. Tim was not the typical "you have to buy this today" salesperson. He let us look, ask questions and make our own informed decisions. He is no pressure person and a great person to work with. Highly recommend Tim as your next salesperson at Tyler Blue Compass RV.
- Wes from Independence, MN
We replaced an older 337 with this 2023 337. Had a great purchase experience with Tim in sales. He has always been available with answers and great to work with.
We looked at a lot of trailers for about a month and he was patient even to the point of locating this one at another dealership.
Thanks Tim. We love this 337. - Jim from Longview, TX
Highly recommend checking out Affinity RV in Prescott Valley . Joe with Sales is such a great guy! We really enjoyed our time here with the entire team. Thank you Affinity Rv
Google 8/18/2023
Affinity RV - Shannon from Prescott, AZ
I drove from PA to buy a truck camper from Affinity and I couldn’t be happier with everyone and everything I came in contact with, Russ, Rob, Debbie, Josh and more - I have never had a better experience buying an RV and this is my fifth now. From sales to service, this is the best! My heartfelt thanks to everyone there!
Google 8/18/2023
Affinity RV - Wayne from Prescott, AZ
Google 8/16/2023
Affinity RV - William from Prescott, AZ
Anthony was a great help on our most recent purchase.
Google 8/16/2023
Affinity RV - Toby from Prescott, AZ
All of the Staff has been helpful in our shopping experience. Thank you Shelly and Brian
Website 8/16/2023
Affinity RV
- Terri from Kingman, AZ
Joe and Mark are some of the best people. They are salt of the earth salesmen and were a complete pleasure to work with. They were both super thorough and thoughtful and made sure all our needs were met, and they were never pushy just were super supportive of what coach we felt fit our needs. I would highly recommend either one of these gentlemen to help find you next adventure.
Google 8/15/2023
Affinity RV - Melissa from Prescott, AZ
We received excellent service from Don & Russell and their team, as we searched for just the right travel trailer for our family's needs! They were patient and thorough as we asked all the questions and cautiously considered the cost of our investment. We are excited to take our beautiful new-to-us trailer out on adventures to make memories with our family and friends!
Website 8/15/2023
Affinity RV - Dean from Prescott Valley, AZ
Great experience with sales staff (Anthony Brigante) and tech review (Connor Robertson).
Google 8/10/2023
Affinity RV - Chris from Prescott, AZ
Russ, Brain and the Affinity RV team went out of their way to make my buying experience successful.
Google 8/5/2023
Affinity RV - Chris from Prescott, AZ
My husband and I came in looking to make an investment into a new travel trailer that would especially meet our current needs and future vacation plans. Russell Roberts was patient and thorough in going through our decision making process until we were able to decide on our favored coach. Once everything went through financing, we were given a thorough orientation and inspection of the coach and all remedies were met expeditiously the same day. In finality, once we met with Brian De Castro he was very kind to us to meet our needs and finalize the purchase in our favor. I would recommend anyone looking to make a purchase of a travel trailer of any kind to go to Affinity RV on Willow Creek Road, Prescott. We're very happy and thankful with all of their efforts. Great Customer Service!!!
Google 8/3/2023
Affinity RV - Sharon from Prescott, AZ
Russell was great he answered all our questions and concerns in a timely manner. I would recommend Affinity
Facebook 8/4/2023
Affinity RV - Kathy from Prescott, AZ
Had a great experience buying our first camper and the salesman, Anthony, was the greatest! He helped up tremendously!
Google 7/27/2023
Affinity RV - Mollie from Prescott, AZ
Anthony was the greatest salesman for us. Had a fun time with you while waiting to buy our camper. Thank you.
Google 7/27/2023
Affinity RV - Alyssa from Prescott, AZ
Joe, Mark, Rob and Brody (and all the others that I can’t remember your names) Thanks for all your help and attention! You made the process virtually seamless!
Google 7/26/2023
Affinity RV - Dolores from Prescott, AZ
We had an excellent experience! The staff is very knowledgeable and personable. Thank you for a great experience.
Google 7/26/2023
Affinity RV - Michelle from Prescott, AZ
If you are in the market for a new RV, give Gonzo a call! We are more than happy with the professional treatment we received from Affinity RV in Prescott Valley. We purchased a new travel trailer. Our salesman, Gonzalo Romero, was so easy to work with. He answered all our questions before we were ready to purchase and never made us feel pressured. There was a slight issue with our purchase that was rectified in a manner that was above and beyond our expectations. Gonzo was instrumental in providing EXCELLENT customer service as well as his manager. The finance process went smoothly. As did the unit orientation. We are happy with every aspect of this purchase.
Google 7/27/2023
Affinity RV - Victoria from Prescott, AZ
Mark and Joe at Affinity RV were very helpful and accommodating. Jameson was calm and relaxed when doing the walk through, and Brodie the Finance person was very low key and great to work with. I would probably do business with them again. They do watch out for their customers.
Google 8/1/2023
Affinity RV - Kris from Prescott, AZ
We bought a toy hauler from Affinity RV in Prescott Valley. Mark T was a pleasure to work with. After taking possession, we found a few issues but service quickly made us an appointment, so we are sure to be on the road very soon.
Google 8/1/2023
Affinity RV - Bob from Prescott, AZ
We had an excellent experience! The staff is very knowledgeable and personable. Thank you for a great experience.
Google 7/26/2023
Affinity RV - Dolores from Prescott, AZ
Anthony Brigante = TOP MARKS !
Google 7/20/2023
Affinity RV - Randy from Prescott, AZ
Super friendly and knowledgeable staff.
Google 7/23/2023
Affinity RV - Ken from Prescott, AZ
Awesome dealership to deal with, not pushy at all, mark our sale personal was friendly, our finance guy Brody was absolutely fantastic.
Google 7/22/2023
Affinity RV - Lucinda from Prescott, AZ
Great customer service from sales to finance. Would 100% recommend.
Google 7/19/2023
Affinity RV - Tina from Prescott, AZ
So pleased with Affinity RV Prescott. Mark and Connor were able to find an appointment for us in late June when most places were quoting late August. Had a 2010 Lance 850 in need of electrical, roof repair from years of exposure, and extensive rodent/exposure repairs. Mark and Connor took the time to research all needed repairs and provide a comprehensive estimate prior to starting the work.
Mark, Paul, and Connor worked together, using their years of expertise to minimize the time and expenses to get my camper back to safe and functional operations. Mark provided regular status updates and accurately managed my expectations all along the way.
I picked up the camper today, ahead of schedule and under budget! So pleased with the service and care from the Affinity Prescott Service and Parts staff! Thank you! Looking forward to getting back out on the road in my camper for years to come!
Yelp 7/18/2023
Affinity RV - Diane from Prescott, AZ
No high pressure to buy and very friendly
Google 7/5/2023
Affinity RV - Toby from Prescott, AZ
Our experience was easy and found the right RV just for our needs...so excited for our future adventures... your team was experienced and helpful which made us confident with our purchase...
Google 7/14/2023
Affinity RV
- Madelon from Prescott, AZ
Fine experience. I would recommend them to anyone. In Prescott Valley ask for Gonzo.
Google 7/14/2023
Affinity RV - Roger from Prescott, AZ
Very good experience
Google 7/14/2023
Affinity RV - Bess from Prescott, AZ
Don Malcolm, Conner, Brian, Ian, Matt and staff gave us the best service ever! Highly recommended them!
Google 6/30/2023
Affinity RV - Vickie from Prescott, AZ
We have been to dealerships all over the Valley and there is a major difference in the quality of the service/experience that Blue Compass has provided. Will definitely be referring to family and friends!
Google 7/8/2023
Affinity RV - Raquell from Prescott, AZ
I had the pleasure of working with Don Malcolm at the Prescott location. He was so welcoming and helpful in finding me the perfect travel trailer. Once he discovered I was a recent widow, he was very sympathetic and made sure I felt comfortable with all the details of the buying process. The whole team was great!!!!
Google 7/15/2023
Affinity RV - Donna from Prescott, AZ
took us through all aspects of our new purchase. no nonsense and fair negotiations. the process didn't take long and follow up was excellent. - Ana from Prescott, AZ
We just purchased a new Reflection 295RL fifth wheel trailer we truly do love it!
We want to shout out to the entire team from the sales department (Aaron and Anthony), Cody in service who did our walk around, down to Brody who did our financing. The entire team was awesome to work with and treated us very well! Oh, by the way. We had an issue with the fifth wheel mount that would not work for our application and James, The Service/Parts Director was able to find a a fifth wheel mount that would work with our trailer in a timely manner. The whole experience was great and we would recommend Affinity RV to everyone!
Good job team! - Tim from Prescott Valley, AZ
Mark was very pleasant and helpful, Brody was also very helpful! All in all a good experience.
Google 6/28/2023 - Nora from Prescott, AZ
Russel was there for us every step of the way. We had a detailed orientation of the trailer with Michael who let us know everything we needed to know. Finances took care of us fast and easy. We had a great experience purchasing our first travel trailer.
Google 6/29/2023 - Deici from Prescott, AZ
Affinity Rv Is a great place highly recommend this place for your next rv.. Come see the team here at affinity they will work really hard to get you in the unit of your dreams...
Google 6/29/2023 - Barak from Prescott, AZ
Enjoyed working with Mark Teeters who sold us a used Lance travel trailer. He is very knowledgeable and enthusiastic, and it didn't hurt that he is a fellow Wisconsinite who loves the Packers! Brody the finance man was also excellent--speedy, friendly, helpful. Finally, the man who gave us our orientation was great--knew his stuff, answered all our questions, provided advice from his experience. Well done.
WEBSITE 6/29/2023 - Barry from Chino Valley, AZ
Excellent experience buying a used RV with Don. The familiarization and run down of all the rv systems was thorough and very helpful. Would absolutely shop here again.
Google 6/27/2023 - Kenneth from Prescott, AZ
Aaron(salesman) went the extra mile to find us the perfect trailer for us! Brian (finance) was great and explained everything! Heather (reception) is super friendly and went the extra mile to get us manuals that weren’t in the coach and Conner (service tech) did a super walkthrough!!!! - Kim from Yuma, AZ
Great to deal with.
Google 6/19/2023 - Neil from Prescott, AZ
super service!
Google 6/18/2023 - Michael from Prescott, AZ
Our out of state purchase went off without a hitch. Mark was great to work with! He helped us through the entire purchase. Highly recommend!
Google 6/7/2023 - J from Prescott, AZ
Good people, took care of us, no problem. Very friendly.
Google 6/7/2023 - Steve from Prescott, AZ
One of the best experiences we have ever had at a dealership. Aaron and Brian were awesome . They answered all our questions, no pressure and gave exceptional service.
Google 6/10/20223 - Sandee from Prescott, AZ
Anthony and all the other employees at this RV dealership bent over backwards to make the process of trading in our Class A motor home. We came in to look at a Class B unit and Anthony steered us to a Class C which is a better fit and meets all our needs for downsizing. I would totally recommend this dealership for outstanding customer service.
Google 6/9/2023 - James from Prescott, AZ
Dennis the sales person was really great & fun to deal with
Google 6/7/2023 - Joyce from Prescott, AZ
Anthony was great! Easy to deal with and patient.
Google 6/7/2023 - Erin from Prescott, AZ
Aaron was prompt to respond to any questions during the walk through, test drive and documentation process. I would highly recommend Aaron. Thank you for making the purchase process pleasant’ - Lucy from Las Vegas, NV
Wonderful all the way around!
Google 5/30/2023 - Victor from Prescott, AZ
These folks are part of a superb team! From start to finish they were responsive to my inquiries and executed flawlessly. My new Grand Design XLS 22BE is perfect. I am a happy camper! Thank you Affinity RV Prescott Valley. Gary Winslow
Google 6/2/2023 - Gary from Prescott, AZ
Russell was a tremendous help when we were looking for our new 5th wheel. He was very knowledgeable about the products on the lot and got us into the perfect 5th wheel for our needs
Google 5/31/2023 - Jessica from Prescott, AZ
Had a great experience while purchasing our travel trailer. Russell was very attentive, extremely knowledgeable, and helped us pick out the perfect trailer for us. Everything went smoothly from the beginning to the end. Brian in financing was great as well as Will, who showed us the workings of the trailer, and Mike that installed the brake system and the hitch. I would highly recommend Affinity Rv in Prescott.
Google 6/2/2023 - Terry from Prescott, AZ
My husband and I stopped here with our new Jayco Jay flight because we had heard that Affinity had a free dump station. After pulling in back, Josh was working outside and immediately helped direct our RV to the station. Josh was SO helpful and friendly and answered a couple questions we had (this was our first trip ever with our new RV) He didn't have to do that! Goes to show what a quality place Affinity RV is. We will definitely come here in the future for any work needed, ect.
This is definitely Prescott Valley's hidden gem!!
So glad we stopped by.
Thank you Affinity RV!!
Yelp 5/30/2023 - Bonnie from Prescott, AZ
I recently purchased a few items from the parts department. Shelly and Misty helped me with my purchases. Their customer service skills are outstanding. They are both personable, professional, and knowledgeable. Affinity R.V. is fortunate to have such outstanding employees. Charles Savoir
Google 5/25/2023 - Charles from Prescott, AZ
Outstanding customer service, Don went above and beyond highly recommended, great experience.
google 5/25/2023 - Dave from Prescott, AZ
Anthony was such a pleasure to work with. Absolutely no high pressure sales pitch, he was genuine and very patient with our questions. Respectful young man with an honorable background in the military. The entire dealership staff was super nice to deal with. We love our new unit!
Google 5/25/2023 - Patti from Prescott, AZ
On Monday we came in to this office looking for a RV for our family. Aaron was nice to help us look for a RV that we fall in love with. This office is nice and really helpful with their customers. Thank you
5/24/2023 - Ivette from Prescott, AZ
We purchased a camper from Affinity RV in Prescott AZ. Aaron was our salesman and he was great. In fact, everyone we dealt with there went above and beyond to make sure everything was in perfect condition and all were very gracious and helpful. They even made sure our little dog had water and treats
If you are shopping for an RV, give them a call! You won’t be disappointed. - Carolyn from Casa Grande, AZ
We had a great experience purchasing our first travel trailer. Costumer service was top notch with sales, finance, and techs. We had a detailed orientation of the trailer. We are first timers and they were patient with our questions. Finance was quick and easy. We were able to get the needed accessories at the store at the lot. Highly recommended
Google 5/22/2023 - Tara from Prescott, AZ